Published at Friday, August 10th, 2018 - 06:59:10 AM. Furniture. By Colleen J Booker.
White Glove Delivery. This one has always brought a smile to my face as I remember years ago a customer telling me she was rather disappointed. I asked why and she told me that the delivery folks werent wearing white gloves when they delivered her furniture. Well... white glove delivery is just an expression used that indicates the furniture is being handled by moving professionals into your home. This is actually a very premium service that not many online retailers offer due to the high costs of the service. The advantage though is that a professional moving company is hired to pickup your furniture and bring it to your home where two professional furniture movers will bring your furniture into the room you need it and help un-box it. If your furniture comes already assembled then you are ready to go as this service usually doesnt include setup or assembly of furniture. The important thing about this service though is it gets the furniture right into the room where you need it. Much like truckline delivery you can setup a day and time window with the shipping company to schedule delivery.
Standard Truckline Curbside Delivery. These services are usually done through a truckline like Roadway, Yellow, Overnite, Estes, Conway, USF and so many more. Many of the products shipped with these carriers are too large for FedEx or UPS and need to be shipped with a carrier able to handle larger packages. Many of the products shipped with this service are RTA (Ready to Assemble) furniture but many others come fully assembled when being shipped with this method so it is very important to know from the retailer how your product comes packaged. The nice thing about this service though is you can schedule your own delivery for a day that works for you in most cases within a time window of several hours. Standard curbside delivery service is just that. These are often delivered on semi-trucks with 50 foot long trailers that are not going to be able to back into your drive let alone go through neighborhoods with low telephone or powerlines or where semi trucks are prohibited from being used or cant turn around. The driver will bring your furniture to the back of the truck but someone will need to be able to receive it and take it inside. Sometimes a service to help customers get it to their front door is available and can be added for a fee to the order. It is referred to by many different names. Lift-gate, inside first threshold, inside residential delivery and many more. The fees for this can vary greatly and if you can have help at the time of delivery this is something that is worth saving as most often your furniture will be in several boxes and typically one to two people can manage most of the furniture products shipped.