Published at Friday, August 10th, 2018 - 06:59:10 AM. Furniture. By Colleen J Booker.
Whether an item is shipped UPS/FedEx/DHL or truckline retailers usually ask that customers look over the product themselves since the retailer cant be there to help should there be an issue. Signs to look for are crushed ends on a box, impact through the box or areas of the box that have been taped over by the shipping company. These are sometimes signs that the furniture may have had an issue in shipping. It is actually best to open up the packaging and inspect the surfaces of the furniture to be free from scratches, dings and dents before you accept it. If you find something you cant live with, its best to note that while the driver is present on the receipt the driver has you sign or to simply refuse the product due to damage. That way a replacement can be sent to you at no charge. Many customers arent aware that this is an important extra step in receiving their furniture much in the same way the retailer receives it at the warehouse when it is first inspected. Its your furniture after all and you want to make sure its exactly the way you want it before accepting it. When ordering furniture online you can take much of the mystery of delivery away by finding out several things. First, find out how it is being shipped and with what carrier. This will help you understand the information youll be getting and how to best use it. Second, ask how it comes packaged and if possible the weight of the packages so you can decide if you need to have someone there at the time of delivery to help you. That way youll know ahead of time how to plan for getting the furniture into your home. Third, when your furniture is delivered check it over well to make sure everything arrived safely and if you find anything make a note of it on the delivery receipt you sign. Ask the retailer up front before you buy what things you should do in case of damage. Its a perfectly reasonable question to ask to be prepared in that rare instance that something does happen to your furniture during shipping. Fourth, enjoy your new furniture! It can be very rewarding to find exactly what youre looking for online when you were unable to find it locally. This is the reason online retailers exist so that they can offer products that their customers want but cant find anywhere else. If you keep these things in mind when ordering your furniture online, youre sure to become a seasoned web shopper.
Furniture is shipped several different ways when you purchase it online and when you buy online it is important to read on the website how the product is being shipped so that you are prepared at the time of delivery to receive your new furniture. Most sites are pretty good about sharing this information to their customers so that they will have an idea of how the furniture is coming and who will need to be home to receive it when it comes. Below are the three common ways furniture is shipped when you purchase it online. These are common services used by many online retailers and is used typically for items that are RTA (Ready to Assemble) furniture. [More about this later.] This packaging is small enough that one person can easily manage it and the retailer will usually provide you a tracking number that you can use online to track your package for the date of delivery. The delivery driver will usually bring it to your door but if you live in an large apartment complex or on a second floor they usually deliver to a central location. These delivery drivers usually run the same routes every day and typically will come with the delivery around the same time frames of the usual deliveries they do in that area. There isnt a way to schedule a delivery time with this type of delivery as these companies are just too large with too many packages going through their systems to be able to set up timed deliveries so it is best to be able to have someone home to receive delivery on the day they specify or if you know your delivery driver and you live in a safe area where packages can be left at your door you can always leave a note to leave your package.