Published at Wednesday, October 24th, 2018 - 08:26:10 AM. Furniture. By Colleen J Booker.
Whether an item is shipped UPS/FedEx/DHL or truckline retailers usually ask that customers look over the product themselves since the retailer cant be there to help should there be an issue. Signs to look for are crushed ends on a box, impact through the box or areas of the box that have been taped over by the shipping company. These are sometimes signs that the furniture may have had an issue in shipping. It is actually best to open up the packaging and inspect the surfaces of the furniture to be free from scratches, dings and dents before you accept it. If you find something you cant live with, its best to note that while the driver is present on the receipt the driver has you sign or to simply refuse the product due to damage. That way a replacement can be sent to you at no charge. Many customers arent aware that this is an important extra step in receiving their furniture much in the same way the retailer receives it at the warehouse when it is first inspected. Its your furniture after all and you want to make sure its exactly the way you want it before accepting it. When ordering furniture online you can take much of the mystery of delivery away by finding out several things. First, find out how it is being shipped and with what carrier. This will help you understand the information youll be getting and how to best use it. Second, ask how it comes packaged and if possible the weight of the packages so you can decide if you need to have someone there at the time of delivery to help you. That way youll know ahead of time how to plan for getting the furniture into your home. Third, when your furniture is delivered check it over well to make sure everything arrived safely and if you find anything make a note of it on the delivery receipt you sign. Ask the retailer up front before you buy what things you should do in case of damage. Its a perfectly reasonable question to ask to be prepared in that rare instance that something does happen to your furniture during shipping. Fourth, enjoy your new furniture! It can be very rewarding to find exactly what youre looking for online when you were unable to find it locally. This is the reason online retailers exist so that they can offer products that their customers want but cant find anywhere else. If you keep these things in mind when ordering your furniture online, youre sure to become a seasoned web shopper.
Standard Truckline Curbside Delivery. These services are usually done through a truckline like Roadway, Yellow, Overnite, Estes, Conway, USF and so many more. Many of the products shipped with these carriers are too large for FedEx or UPS and need to be shipped with a carrier able to handle larger packages. Many of the products shipped with this service are RTA (Ready to Assemble) furniture but many others come fully assembled when being shipped with this method so it is very important to know from the retailer how your product comes packaged. The nice thing about this service though is you can schedule your own delivery for a day that works for you in most cases within a time window of several hours. Standard curbside delivery service is just that. These are often delivered on semi-trucks with 50 foot long trailers that are not going to be able to back into your drive let alone go through neighborhoods with low telephone or powerlines or where semi trucks are prohibited from being used or cant turn around. The driver will bring your furniture to the back of the truck but someone will need to be able to receive it and take it inside. Sometimes a service to help customers get it to their front door is available and can be added for a fee to the order. It is referred to by many different names. Lift-gate, inside first threshold, inside residential delivery and many more. The fees for this can vary greatly and if you can have help at the time of delivery this is something that is worth saving as most often your furniture will be in several boxes and typically one to two people can manage most of the furniture products shipped.